Assist Newfront Emerging Clients (2-100 lives) on a day-to-day basis by servicing them with the optimal combination of employee benefit programs, communication, and service administration to help them achieve their business goals. Your exceptional communication and project management skills help you connect with clients by email and phone, quickly establishing trust and rapport.
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Handle customer enquiries promptly and professionally via phone, email, or live chat. Provide accurate information about products and services, and escalate complex issues when needed. This is a fully remote position, suitable for applicants across the UK who are motivated, organised, and confident communicating with others. Full training and ongoing support are provided.
You’ll be the first line of assistance for Kin customers, handling questions regarding policies, payments, cancellations and other topics, mainly over the phone but via chat and email too. You'll need to hold an active Property & Casualty or Personal Lines insurance License. The business is constantly growing and they hope you will be part of their growth in 2026 and beyond!
We're looking for a motivated, detail-oriented Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions.
A Support Specialist at Horizons fulfills a crucial service and support role, utilizing our internal ticketing tool to effectively manage client inquiries, issues, and requests. Their primary focus is to provide exceptional service, ensuring timely resolution, tracking progress, and maintaining clear communication channels. By leveraging the ticketing tool, they optimize the client and client employee experience, foster client success, and contribute to the overall satisfaction of Horizons' valued clients.
Assist with identifying and supporting beneficiaries through the lifecycle of Long Term Recovery program delivery. Responsible for serving as an advocate and liaison from outreach to potential clients, intake, eligibility review, approval, support during construction, and welcoming our clients home. Conduct outreach to prospective clients and assist them in completing the application process for Team Rubicon’s Long Term Recovery services.
Interact with clients as the point of contact, maintaining relationships and ensuring needs are met, following up on documents, and collaborating with stakeholders to facilitate a successful client journey from sales to account management, documenting all communication in Salesforce.
A remote, contract role that requires fluency in both English and Mandarin. This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.
An enthusiastic merchant service representative is needed to support customers by resolving product and service issues, and providing information and education through in-depth knowledge of our products and services. Key responsibilities include demonstrating a strong commitment to being “Customer Obsessed” and managing support requests via ticket-based CRM with a high level of attention to detail.
Assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way. You will assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers.