Help clients plan and book customized vacations and group travel by researching destinations, creating itineraries, and handling all travel logistics from start to finish. This role involves understanding client travel preferences, budgets, and needs.
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service from your home office. Help clients choose and book hotel accommodations, provide details on amenities, pricing, and availability, and manage reservation changes while maintaining accurate records. Communicate professionally via phone, email, and messaging.
Play a critical support role across all aspects of the American Marketing Association, helping guide the way to redefine the AMA membership model, grow awareness and advocacy, and refine the customer experience.
We're seeking a Remote Contact Centre Advisor to join our team in Hull, delivering excellent customer service in the media industry by handling calls, emails, and live chats to assist customers with subscriptions and advertising.
Assist clients with booking and managing hotel reservations, providing excellent customer service, information on hotel options, and ensuring a smooth reservation process. You will be assisting clients in selecting and booking hotels, sharing accurate details on amenities, pricing, and availability, managing and updating reservation details, and communicating promptly and professionally via phone, email, or messaging.
Assist clients with researching, planning, and booking travel experiences while providing excellent customer service throughout the process. This role involves supporting clients in booking hotels, resorts, cruises, flights, and vacation packages. Provide personalized travel recommendations based on client preferences and budget.
Seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free.
We are looking for a dependable and service-driven Remote Customer Service Specialist – Hotel Bookings to support our clients with hotel research, reservations, and post-booking assistance. This role is ideal for someone who enjoys working remotely, is comfortable using online tools, and is passionate about delivering outstanding client experiences.
Destination Knot is looking for friendly, detail-oriented individuals to join their team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Contribute to the future of our product by surfacing customer feedback and insights, responding to support requests, and contributing to our help guides and engaging with our community. You will investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, and Twitter. Work closely with engineering team to ensure bugs are documented, reproduced and resolved quickly. Surface trends and insights from customer feedback to the team to inform product choices.